Knowledge is power!
Understanding your customers is essential to improving your business. But being able to seperate the voice from the noise can be difficult and time consuming. With the Feefo Insights analytics and reporting suite, we help you see what your customers are really saying, and give you the tools to put that insight into action.
With our world-class reporting suite, create detailed reports across every level of your business. Whether using performance, service or product reports, see how well your business is performing at a glance, or drill down to individual products, staff members or customisable categories. Make board meetings a breeze with scheduled reports delivered when you want them.
Learn and grow
Analyse the performance of your products to see what sells and why. Highlight areas to improve in your customer service and make changes that you know will make an impact. Hear the feedback you want to focus on – letting you resolve any issues immediately and publicly, demonstrating your dedication to service and bringing customers back on-side.