The symbol of trust

Our independent accreditation proves your dedication to outstanding service.

How it works

We believe that dedication to excellent service should be celebrated. With our independent Trusted Merchant accreditation, your business automatically receives an annual award based on your Feefo service score – rated solely by your genuine customers.

Gold Trusted Merchant

Businesses that have received over 100 reviews within a year, and with a service rating above 95% receive our most prestigious award.

Trusted Merchant

Businesses that have received over 100 reviews within a year, and with a service rating between 85% and 95% receive our independent seal of trust.

Commended Merchant

Recognising smaller businesses, our commended award celebrates merchants that achieve a service score of at least 95%, with at least 50 reviews within a year.

Awards and Accreditations