Don’t miss out on valuable feedback
For high street businesses, customer data is king: knowing what your customers buy and what they think of their shopping experience is invaluable. With Feefo Places, give your in-store customers the opportunity to leave reviews, with easy to implement, hassle-free options.
- Let loyal customers spread the word as to why others should visit
- Understand how individual store locations are performing
- Gather customer data including contact details, to better target future marketing initiatives
- Quick set up and affordable pricing
- Display the Feefo Places Trusted Merchant Logo in your window to show your independent service rating
1 – Send us data
If you already collect customer data via EPOS, or a similar system, simply send that data to Feefo and leave the rest to us. We email your customers to ask them to rate their experience and collate the results for you and other customers to see.
2 – Unique codes
Avoid technical set up with our code verification system. We generate unique codes, linked to your store location. These codes can be printed onto stickers, business cards or leaflets that are passed out at the till.
3 – Electronic receipts
Rather than take a conventional paper receipt, customers opt to have them emailed, allowing easier storage and reducing waste. Your staff ask for an e-mail address at the till, which automates an email requesting feedback.