The way reviews should be
The Feefo platform combines incredibly innovative review collection, with remarkable ease of use. With products that help your business hear the genuine voice of customers, and see actionable insights from feedback, Feefo are leading the way in reviews.
Take a tour through our industry leading products
Net Promoter Score® (NPS®)
Industry standard benchmarking at your fingertips. Combine Feefo Insights with NPS® to truly understand your market position.
The next step to putting valuable feedback data to use. Use Feefo Insight Tags to see trends, themes and keywords within your genuine feedback.
Photo and Video Reviews
The future of reviews is here! Photo and video reviews come as standard with Feefo.
Intuitive, purchase-verified review collection for your bricks and mortar business.
Tap into a greater response rate, with feedback requests sent straight to customers’ mobile device.
Add a personal touch, with custom, personalised feedback campaigns.
Powerful analytics and reporting, to understand customer feedback and see actionable insights.
Feefo integrates seamlessly with social media channels to offer a continuous stream of genuine, shareable feedback.
Our independent accreditation for clients that consistently deliver outstanding service.