Are you connecting with your own customers? In the wake of the Samsung Galaxy Note 7 catastrophe, and Ofcom fining Vodafone millions of pounds for failing to handle customer feedback correctly, it’s more important than ever to ensure you’re listening to your customers, and putting a robust feedback strategy in place.
- How Feefo can assist your telecoms business at every stage of the customer journey
- Proven strategies to create loyal brand advocates, by collecting genuine feedback
- How Feefo innovation can provide, powerful customer analytics, packed with actionable insight