How to deal with negative feedback

Learn the best way to handle negative reviews, and gain valuable customer insights.

What’s inside?

  • Preparing a plan
  • Why you should never ignore reviews
  • Using feedback as a method of improvement
  • How to respond to negative feedback effectively

As your business grows, and the volume of reviews that you receive increases, it’s inevitable that you’ll be faced with negative reviews.

Leave your fears behind and follow the Feefo approach as we guide you through the best way to handle negative feedback.

How to Deal with Negative Feedback

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