Feefo set to Announce Recipients of its Trusted Merchant Accreditation
Feefo is set to announce those that have been accredited as a Trusted Merchant and as a Gold Trusted Merchant.
The prestigious accreditation recognises the consistent excellent customer service demonstrated by merchants via the Feefo customer feedback platform. The customers of Feefo’s merchants are invited to leave a rating and a review for the service received; it is this rating that is used to identify the level of accreditation achieved.
The Trusted Merchant Accreditation, now in its second year, has become much sought after as it highlights the businesses that value and invest in their customers, and do this successfully over the course of time. More than this, it stands unique as merchants are awarded based on genuine customer feedback and not by industry judges!
To gain a Trusted Merchant accreditation merchants need to receive an average Service Rating of between 85%-94%, and a Gold Trusted Merchant has achieved an average service rating of 95%-100%. (The Service Rating is the percentage of ratings received that are positive.)
For consumers, the Trusted Merchant and Gold Trusted Merchant status is a sign of quality and trust – the merchant has demonstrated a level of customer service that is outstanding.
To be considered for the award next year all you need to do is become a Feefo merchant and demonstrate great customer service throughout the year!
To find out more about Feefo call +44 (0) 203 362 4209 or contact us, today.