Feefo & Hearst: the power of customer reviews in publishing

4 February 2016

Feefo teamed up with Digital Marketing agency, Clock, to host an evening of networking and insight into customer acquisition and retention in publishing.

Delegates learned how publishers are keeping customers on-side, thanks to presentations from a host of industry-experts which included Barbara-Ann Davis, Head of CRM Consumer Marketing at Time Inc, and David Allan, Promotions and Marketing Director at Local World.

In addition, Feefo had the pleasure of speaking with Hearst Magazines UK, A network of quality platforms, content and experiences that reach a quarter of all UK adults and a third of women about the power of customer reviews in publishing.

Hearst Magazines UK discussed how Feefo, the trusted choice for genuine feedback, have helped them harness the power of their customer reviews, giving them the platform to provide a fantastic customer experience and grow their all-important customer base.

Whether you attended the event and needed a recap of the slides, or missed out but wanted to learn more about how customer reviews can enhance the product and service of your publications, the slides of the event are below.

Like what you see? Learn how the power of genuine reviews can help your business by calling 08456 800 320, or by contacting us, today.

Image Credit: flickr

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