We’re thrilled to be nominated for ‘Most Disruptive Engagement & Loyalty Technology’ at the Retail Systems Awards.
Now in their 12th year, the awards recognise technology excellence and innovation within the retail sector. We have made the shortlist thanks to our latest advancements to our feedback platform, which have become an integral part of the customer journey for major brands such as The White Company, Charles Tyrwhitt and Moss Bros.
Following months of innovation and testing alongside clients, Feefo 3.0 was released in September 2016 to improve the feedback technology platform. Feefo delivers the highest response rates in the market, the richest insights and an unrivalled customer experience.
We’ve helped brands overcome challenges that have the potential to disrupt the feedback world, including fake reviews, lengthy review processes and limited technical resources.
Our cutting-edge platform creates a seamless experience from the first feedback request right through to showcasing reviews online. With real-time reporting functionalities and unrivalled analytics and insights, our platform ensures that you can make powerful changes to your business. What’s more, we have created a simple coding structure so that brands can collect and display reviews without requiring development or design resources.
Andrew Mabbutt, CEO at Feefo, comments on the announcement:
“We invest heavily in ensuring our technology is market leading and are proud to have some of the industry’s best developers as part of our team. Being shortlisted for this award is a testament that all of our hard work and client success, does not go unnoticed.”
This year’s winners will be announced at the Retail Systems Awards Gala Dinner & Ceremony on 19th October 2017 at the London Marriott Hotel, Grosvenor Square.