Industry leading features in a powerful package

Our award winning platform comes with a suite of intuitive tools as standard.

The way reviews should be

The Feefo platform combines incredibly innovative review collection, with remarkable ease of use. With products that help your business hear the genuine voice of customers, and see actionable insights from feedback, Feefo are leading the way in reviews.

Take a tour through our industry leading products

Net Promoter Score® (NPS®)

Industry standard benchmarking at your fingertips. Combine Feefo Insights with NPS® to truly understand your market position.

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Insight Tags

The next step to putting valuable feedback data to use. Use Feefo Insight Tags to see trends, themes and keywords within your genuine feedback.

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Photo and Video Reviews

The future of reviews is here! Photo and video reviews come as standard with Feefo.

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Feefo Places

Intuitive, purchase-verified review collection for your bricks and mortar business.

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Feefo SMS

Tap into a greater response rate, with feedback requests sent straight to customers’ mobile device.

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Campaign Manager

Add a personal touch, with custom, personalised feedback campaigns.

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Reporting Suite

Powerful analytics and reporting, to understand customer feedback and see actionable insights.

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Social Sharing

Feefo integrates seamlessly with social media channels to offer a continuous stream of genuine, shareable feedback.

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Trusted Merchant

Our independent accreditation for clients that consistently deliver outstanding service.

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Awards and Accreditations